Privacy Policy

Lenora Innovation Ltd. is committed to protecting your privacy. That's because we base our business on the trust you place in us. The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. See below for detailed information about how we protect your personal information. If you have any concerns, comments or complaints, be sure to let us know support@le-nora.com

How much information must you share? The amount of information we collect depends on you. We collect information needed for secure information and customizing your experience. See below to find out what information is required for each task.

Browse Online: IP address - We use IP addresses to measure our site traffic and to help provide a relevant information experience. Your IP address is not linked to your customer information. Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from. Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers. Movements through our site - We keep track of pages you visit to help us provide a more personalized and relevant information experience.

Is your information used for any other purpose? We require only the personal information that is needed for safely processing your online requirements and for contacting you about your transactions. It is used exclusively for that purpose. If you become a Lenora Innovation customer, you may receive mailings based on your account information and your account information may be analyzed as part of our standard business practices. If you would prefer not to receive catalogs, please let give us a call at +46 40 645 3755.

Will your information be given to any other party? Your personal information is not shared with any other party.

Do you purchase information about your customers from other companies? Yes, we occasionally purchase third party information about companies that are our customers. We do not purchase any personal customer information. The company information we purchase includes size of company, number of employees and annual sales. This is used for customizing the user experience online and for supplementing our internal sales information.

What about e-mail? When you contact online from Lenora Innovation, we will contact you by e-mail to confirm your information and to update you on the status of your requirements.

Customer Satisfaction: Lenora Innovation is committed to providing all customers with a world-class experience. In order to measure how well we are doing and to better understand how we can continually improve our product offerings and our ability to meet your unique requirements, we may contact you by phone or e-mail and solicit your participation in research. Your participation is voluntary and you may request to remove yourself from future efforts of this kind.

NOTE: Your account manager may occasionally send you promotional or product information. In addition, Lenora Innovation may occasionally send you updates on important information about our company and services. If you do not wish to receive such e-mails, simply let your account manager know.

How do we protect your information? www.le-nora.com takes great measures to ensure your information remains secure. As the GeoTrust dynamic True Site Seal on our site indicates, the data you enter on our site is protected with strong 256-bit encryption and domain control validation. Other non-sensitive data, such as the browser you are using or the duration of your visit, is collected anonymously on our secure database for statistical purposes to help us assess how to better improve your user experience.

How do you give us feedback? Simply click here to send us feedback via e-mail. Please note that feedback given in this manner becomes property of Lenora Innovation and may be used for promotional purposes. If you prefer not to have your comments used in this manner, simply use your own e-mail to send a message to support@le-nora.com. Or you can indicate your preference at the top of your message.